Procest
Case management for VTH (permits, supervision, enforcement) and citizen processes on your . A workflow engine plus typed registers plus an audit trail that meets the Wet kwaliteitsborging and Algemene wet bestuursrecht.
Workflow plus typed records, one install.
Procest ships with process models for the most common VTH cases (permits, inspections, enforcement requests). It combines a lightweight workflow engine with OpenRegister for the data and DocuDesk for outgoing decisions.
Pre-defined VTH process models.
Omgevingsvergunning, milieumelding, brandveiligheid, BAG-melding, RUD-controle. All as BPMN-light state machines, configurable without code.
Statutory deadlines, watched automatically.
Statutory deadlines are baked into the process models. Procest warns in advance, flags missed deadlines, and logs everything to the audit trail.
Decisions via DocuDesk.
Click the "grant permit" transition, DocuDesk generates the decision document from the case data, signs and archives it per TMLO.
Citizen portal via ZaakAfhandelApp.
Applicants track their case at jouwgemeente.nl/zaken. They can upload documents, see status, and read responses.
Stage timeline, register-linked, in every queue.
Scroll the cards. Each pins as you reach it; the next slides up to cover.
Every case has a visible workflow.
Procest runs ZGW-shaped case management. Five stages, one active, the rest queued or done. Citizens see the same status the case-worker sees, only the actions differ.
See ProcestEvery case is a typed register row.
Stages, roles, dossiers, archive entries are all OpenRegister records. Audit trail is automatic, retention follows the schema, citation IDs survive every export.
See OpenRegisterWerkvoorraad widget on every dashboard.
Every case-worker gets a werkvoorraad widget on their MyDash. Active cases up top, late ones in red, the next stage one click away. No separate inbox app.
See MyDashOn every Nextcloud dashboard.
Install Procest and these widgets show up on the home screen of every case-worker. No extra config, no separate inbox app.
Werkvoorraad
Active cases for the logged-in case-worker. Late ones in red, the next stage one click away.
Deadlines today
Cases with statutory deadlines hitting today or this week. Pre-warning, then escalation.
Recent decisions
Last decisions issued, with type and recipient. Linked back to the source register row.
Cases everywhere your team already works.
Three integration paths that pull Procest into the rest of the Nextcloud workspace and the workflow tools your team brings.
Inbound citizen email lands on the case automatically. Attachments file themselves under the case dossier; the case-worker sees the new mail in the case timeline without leaving the case view.
See the integration guide